Last Minutes
Renting out your house
Upper Austria
Ski areas
Almenwelt Lofer
Axamer Lizum
Bad Kleinkirchheim / St.Oswald & Falkert
Damüls – Mellau – Faschina Schneereich
Donnersbacher Tauern
Hintertuxer Glacier
Kappl in Paznaun
Krippenstein – Obertraun
Kühtai -Hochötz
Lavanttal (Koralpe, Klippitztörl, Weinebene en Hebalm)
Lienzer Dolomiten
Lungau & Katschberg
Mallnitz & Flattach
Silvretta Arena Ischgl-Samnaun
Ski Amadé
Ski area Imst
Ski area Koralpe
Ski Arlberg
Ski Juwel Alpbachtal Wildschönau
Skiwelt WilderKaiser-Brixental
Sölden-Ötztal Arena
St.Johann in Tirol & Oberndorf
Tiroler Zugspitz Arena
Turracher Höhe
Wildkogel Arena
Zell am See-Kaprun
Zillertal 3000
Zillertal Arena
Baltic Sea
Bavarian Forest
Black Forest
German Alps
North Rhine-Westphalia
Southern Germany
Teutoburg Forest
Weser Uplands
East Flanders
Flemmish coast
West Flanders
Centre-Loire Valley
Côte d'Azur
Grand Est
New Aquitaine
Provence-Alpes-Côte d'Azur
Dutch coast
North Brabant
North Holland
South Holland

Frequently asked questions


Who is Villa for You?
Villa for You was founded in June 2020 by passionate travel and holiday home experts and specialist in rental of high quality, unique holiday homes.
Where can I find the general terms and conditions?
We show the general terms and conditions both during the booking process and in our footer under 'Information'.
How can I contact Villa for you?
Our team of experts can be reached from Monday to Friday from 9 am - 5 pm by mail or telephone. In case of an emergency you can reach us on our emergency number
I have a complaint. How can I handle it?
How unfortunate that it's not quite as expected. It is best to report any complaints during your stay as soon as possible in a respectful manner to the caretaker. The caretaker will then be able to find a suitable solution for you. If it has not been solved satisfactorily on site, please report this to us within 3 days after arrival. For emergencies, our team of experts is available 24 hours a day, 7 days a week on our emergency number. This number can be found in your travel documents.


How can I make a booking?
[1. Via internet; Click on an available period on the search page and click on 'Book now'.
  • Fill in the number of persons and any pets you want to travel with
  • Check the cost overview
  • Check the cost overview
Check all data, read the booking conditions and make a definite booking by clicking on "Book now". The booking will be confirmed online and by e-mail. 2.By telephone You can also book with us by phone by contacting our team of experts.
How can I see which holiday homes are still available?
If you search online for your desired departure date and length of stay, only the available houses in that period will be shown. If you search without specifying this specific period, you can use the availability calendar shown with each holiday home. In this calendar you will see the current availability of the holiday home.
What happens once I have made a definite booking?
After you have booked online or by phone, you will receive a confirmation on the website as well as via e-mail. On this booking confirmation you will find the term within which you have to pay the (down)payment. After the full payment has been received by Villa for You, you will receive the confirmation with the address details of the holiday home by e-mail 4 weeks before arrival.
When will I receive the booking confirmation?
After booking you will immediately receive a booking confirmation by e-mail. In the booking confirmation you will find, among other things, the costs that have to be paid and the terms within which the payment has to take place. After paying the full booking amount you will receive a confirmation of stay 4 weeks before arrival. On this confirmation you will find the address of the holiday home, information about the key transfer and the emergency number.
How can I be sure that my online booking was successful?
As soon as you click on 'Book now' on the booking page, you will receive a confirmation e-mail. There you will find the booking number. If you do not receive a confirmation from us, please contact our team of experts.
Can I change my booking?
In case of changes, we advise you to contact our team of experts by e-mail or phone. If you wish to change the length of stay or change accommodation, cancellation fees may apply. Our team of experts can inform you in more detail.
When do I get the address of the holiday home?
After paying the booking you will receive a confirmation with the address on it. Due to privacy laws we are not allowed to give away address details before booking.
Can I visit the holiday home before making a booking?
It is sometimes possible to visit the holiday home in advance, provided that it is available and the owner agrees. Please contact our team of experts by phone. Check in advance when you are free, so we can make an appointment with the homeowner. You will receive a confirmation of the appointment, with the address details of the holiday home by e-mail.
Can I take an option on a holiday home?
At certain houses it is possible to take an option. Please contact our team of experts by phone. It is currently not possible to take an option online.
Can I get a brochure?
Our website is more complete and up-to-date than a brochure. That is why you will always find the most up-to-date offer on our website. We have created a brochure especially for groups of 12 people or more, for which we have selected a few of our group houses. You can request this brochure via this link.
Does a baby count as a full person of the total travel party?
For each holiday home it is stated how many people are allowed. This is the total number of adults and children from 3 years onwards. In most cases the number of guests may be exceeded with 1 or 2 babies from 0 to 2 years. If this is the case, it will be stated on the booking page.  Under the heading facilities on the page with the house description, it is indicated whether there is a cot/chair etc (on request) available for a baby.
Are there holiday homes that offer extra services? 
Each holiday home or apartment has its own extra services such as a cot, high chair, bed linen etc.. You will find the available services on the page of the selected holiday home as soon as you have entered the desired travel dates.
Can I also book for a longer period than 4 weeks?
A stay longer than 4 weeks should be requested from the owner. Exceptional arrangements may apply, for example, for cleaning, linen change and the purpose of the stay. Please contact our team of experts to discuss the possibilities.
What is meant by detached house?
House, partially or completely detached or semi-detached, which you occupy privately, has its own entrance and is not shared with other guests or owner, unless stated otherwise.


What payment options are available?
If you live in the Netherlands, you can transfer the money to us up to 3 days before your stay. Customers from other countries may transfer money up to 14 days before arrival. Within 14 days prior to arrival (or within 3 days prior to arrival if you live in the Netherlands) the money must always be paid by the digitally offered payment methods in our booking confirmation (Ideal, Bancontact, Sofort, EPS, Giropay, Maestro, Visa/Mastercard, Google Pay & Apple Pay).
When do I have to pay?
The down payment is at least 35% of the total travel sum plus optional insurances. This must be paid immediately after making the booking. The remaining sum must be paid no later than six weeks before departure. If you pay in two instalments, you will receive a reminder by e-mail one week before the expiry of the second instalment. For departures within six weeks, the payment must be made in one installment. For departures within fourteen days, the payment must be made in one installment without delay. Also, please send us the proof of payment by e-mail to [email protected] so we can finalize your booking.
To which account can I transfer the booking amount?
You can pay via bank transfer. For a correct and fast handling of the payment, we ask you to mention the booking number at the payment. Please note that processing your payment by bank transfer may take 3-5 working days.
I'm late paying, will my booking be cancelled?
The processing time of the payment depends on the bank's processing time. As a result, you run the risk that the payment is not received on time, and the booking may be automatically cancelled. Therefore, our advice is to pay on time. Please take into account a processing time of 3-5 working days for a bank transfer. If you have exceeded the payment term, please contact the Team of Experts as soon as possible. If payment is not received, Villa for You has the right to cancel the booking unilaterally. In that case a cancellation fee will be charged. When Villa for You unilaterally cancels the booking, you will be notified via email.
Can I pay for the booking on arrival?
That's not possible. You always pay the rent in advance. Upon arrival, if indicated on your booking and accommodation confirmation, you pay a deposit and any costs on spot.
How do I know if my payment has been received?
When we have received your payment you will receive a confirmation of payment by email. Please take into account a processing time of 3-5 working days for a bank transfer. If you have not received this confirmation, please contact our team of experts.


Where exactly is the location of my booked holiday home?
After the full amount has been paid you will receive a confirmation of your stay 4 weeks before arrival. On this confirmation you will find the exact address and the coordinates of the holiday home.
Is there someone present in the holiday home upon arrival and departure?
On the confirmation of your stay you will find how the arrival is arranged. There are three possibilities:
  1. The home owner/manager will bring the key to the holiday home and welcome you on the spot.
  2. On your confirmation of stay you will find the address of the homeowner/manager, where you can pick up the key.
  3. On your confirmation of stay you will find a location (e.g. a petrol station or restaurant nearby) where you can meet the homeowner/manager and get the key handed over to you.
On the confirmation of stay it is often asked to contact the homeowner/manager by telephone before arrival. This is to ensure a smooth key transfer. For the return of the keys on departure, you can make your own arrangements with the owner or caretaker.
What should I do if no one is present at the holiday home upon arrival?
On the confirmation of your stay you will find the contact details of the homeowner/manager and the arrival times. Contact him/her by telephone. Can't get in touch? Then contact us by telephone during office hours via our telephone number and outside office hours via the emergency number. This is stated on the confirmation of your stay.
Why do I have to pay a deposit upon arrival?
A deposit is only applicable if this is stated on your confirmation of stay. You pay this on top of possible costs on location as a guarantee payment. In case of damage or out of proportional use of gas, water or electricity, the deposit will be used. The deposit must be paid before the key is handed over.
How can I pay costs on site?
On the confirmation of your stay you will find how the costs can be paid on location.
When do I get my deposit back?
While making your booking you can see if you need to pay the deposit on arrival at the home owner/manager or pay in advance to Villa for You.
  1. If you pay the deposit in advance to Villa for You it will be refunded to your account within 2 weeks after your stay.
  2. If you pay the deposit in advance to Villa for You it will be refunded to your account within 2 weeks after your stay.
To receive the deposit on your bank account we need to receive your IBAN account number.
Can I arrive/depart at a different time?
Owners and their cleaning team set themselves for a fixed arrival or departure time. They want everything to be perfect when you arrive, but they also want everything to be perfect again for the next travel party. That is why it is important to make arrangements beforehand if you wish to arrive or depart sooner or later. A request for this can be submitted to our team of experts before receiving the confirmation of your stay. Have you already received the confirmation of your stay? Then you will find the details of the owner and/or manager here. Feel free to contact them yourself in order to make proper arrangements. In some cases this may involve extra costs.
Who is responsible for any damage caused during the stay?
The guest is legally liable for any damage caused by him. Something can always accidentally happen. Any damage must be reported directly to the homeowner or manager. Only then they can repair or replace it before the arrival of a new guest. Damage up to € 25 is always for own account, higher amounts are usually covered by the Villa for You damage insurance which is included when booking. Whether the damage is covered or not is determined by the insurance, based on the applicable conditions. Damage resulting from reckless or careless behavior is not covered.
I'm taking my pet, are there any things I should consider?
When you travel through Europe with your dog or cat, you are required to bring a pet passport for your pet(s). This includes proof of vaccination against rabies. In addition, your pet must be provided with identification, such as a subcutaneous chip or a tattoo. Both the passport and identification can be requested at the vet. For each country there are additional rules that you need to take into account. We advise you to read these rules or request them from the appropriate authorities. Be sure to inquire about this before you cross the border
Is bed, bath and kitchen linen available in the holiday home?
The presence of bed, bath and kitchen linen varies from house to house. You can find this information in the cost overview on the house description page.
Will the house be cleaned, or do I have to do this myself?
Unless otherwise stated, you don't have to clean the house yourself. However, you should always leave the house in a decent state ('broom clean'). In addition, it differs from house to house whether the cleaning costs have to be paid locally or directly to Villa for You. This information can be found in the cost overview on the house description page, as well as on the booking page.
Do I have to pay tourist tax?
If tourist tax has to be paid, it is either included in the price, or it has to be paid on the spot. In the cost overview you will find what is applicable for a particular house. It may be that the homeowner needs additional information from all travellers. Should this apply, the main booker will be contacted.
Where can I find the most complete information about the house I have booked?
On the accommodation page you can find all information about your booked accommodation. You can find this page quickly by entering the accommodation code in the search bar. Are there more specific questions which you can't find and answer for, please contact the team of experts.
How can I add bed and bath linen to my booking?
Unfortunately, this is not yet possible online. You can contact our team of experts.
What are the arrival and departure times for holiday homes?
Usually you are expected between 4 pm and 6 pm on the day of arrival and have to leave the holiday home before 10 am on the day of departure, unless otherwise stated in your travel documents.
Are there always pillows, blankets and/or duvets available in the holiday home?
Yes, blankets or duvets and pillows are provided in all holiday homes.
How many towels are in a starter set?
A starter set of towels usually contains two to three towels per guest for the length of the entire stay. The towel set is not routinely changed within a stay. The contact person on site can be contacted to ask about the possibilities when this is needed. A fee may be charged for a change.
How much bed linen is provided during my stay?
On arrival of your stay, bed linen is provided for the number of guests booked, if indicated that bed linen is provided. Have you booked an eight-person holiday home, but your travel party consists of four people? Then bed linen will be provided for four people.
Which beds will be made for my stay?
It may differ per holiday home whether the beds are made up on arrival or whether bed linen packages are provided. If the beds are made up, the number of people mentioned on the booking is considered. This means that if you have booked an eight-person house for a four-person party, two double beds may have been made up and the other beds may not. Do you have specific wishes in which beds need to be made for your travel group? Then please get in touch with the contact person on site. Bed linen is not changed as standard within a stay. The contact person on site can be contacted if this is required. To ask about the possibilities of providing extra bed linen for making extra beds or changing bed linen during the stay, please contact the contact person on site. Fees may be charged for extra sets or a change.


How can I cancel my booking?
Did something happen that forced you to cancel your holiday? Contact our Team of Experts by phone or e-mail. If you have the booking number at hand, we will be able to help you more quickly. Cancellation may incur costs. The cancellation policy, which will be sent to you by e-mail immediately after booking, describes the conditions in detail. Travel contracts are an exception to the 'Distance Selling Act'. They do not qualify for a right of withdrawal ('cooling-off period') of 14 days.
What do I have to pay if I decide to cancel?
If you cancel the booking, a fee will be charged to cover the costs we have incurred in preparing the stay. This amount will increase as the cancellation date approaches the actual arrival date. We apply the following percentages of the renting price: up to and including 45 days before the arrival date: 35%. From 44 up to and including 29 days before arrival date: 60%. From 28 up to and including 1 day before arrival: 90%. On the date of arrival: 100%. If you have taken out cancellation insurance and you cancel the booking with a valid and demonstrable reason, we advise you to contact your insurer. Booking fees will not be refunded. If you have booked a holiday home via the website of one of our partners, it is possible that the cancellation conditions of this partner apply. If this is the case, this will be stated at the time of booking. We process cancellations during our business hours. If a cancellation is received after the end of the working day, we will process it the next working day. The next working day is decisive for determining the cancellation costs.


Am I insured against damage during my stay?
Villa for You offers all guests staying in one of our holiday homes an insurance against damage to the accommodation free of charge. If you accidentally damage something in your holiday home, the accommodation insurance offers a solution in addition to your own liability insurance. The insurance coverage includes damage to the building, the inventory, the playground equipment and the swimming pool in the garden, which belongs to the accommodation for private use. The maximum coverage is € 2.500. There is no own risk. However, the amount of the damage must be higher than € 25. When you book a Villa for You holiday home we advise you to arrange travel and cancellation insurance. At this moment it is not possible to get travel insurance at Villa for You. We advise you to arrange this through your own insurance expert.
What insurance do you offer?
When you book a Villa for You holiday home we advise you to arrange travel and cancellation insurance. At this moment it is not possible to get travel insurance at Villa for You. We advise you to arrange this through your own insurance expert.
I've already booked. Can I still get insurance?
At this moment it is not possible to get travel insurance at Villa for You. We advise you to arrange this through your own insurance expert.