Service and contact

On weekdays, our team of Experts is always ready to help you. If you have a question, also check the frequently asked questions section.

If you would like more information or a personalised proposal, please contact us. We wil be happy to advise you.

Most asked questions

In case of changes, we advise you to contact our team of experts by e-mail or phone. If you wish to change the length of stay or change accommodation, cancellation fees may apply. Our team of experts can inform you in more detail.

When we have received your payment you will receive a confirmation of payment by email. Please take into account a processing time of 3-5 working days for a bank transfer. If you have not received this confirmation, please contact our team of experts.

Owners and their cleaning team set themselves for a fixed arrival or departure time. They want everything to be perfect when you arrive, but they also want everything to be perfect again for the next travel party. That is why it is important to make arrangements beforehand if you wish to arrive or depart sooner or later. A request for this can be submitted to our team of experts before receiving the confirmation of your stay. Have you already received the confirmation of your stay? Then you will find the details of the owner and/or manager here. Feel free to contact them yourself in order to make proper arrangements. In some cases this may involve extra costs.

Has something come up and do you need to cancel your holiday? You can cancel your booking easily via MyBooking. You’ll immediately see whether cancellation charges apply and, if so, how much they are.

The cancellation terms, which were emailed to you right after booking, explain the applicable conditions in detail. Travel bookings are exempt from the statutory 14-day cooling-off period for distance selling. This means they do not qualify for a 14-day right of withdrawal.

When you book with Villa for You, a damage arrangement for damage to holiday accommodation is included as standard.

If you accidentally damage something in your holiday accommodation, this arrangement can help, in addition to your own liability insurance. Under this arrangement, Villa for You may reimburse damage to the building, the inventory, play equipment and the swimming pool in the garden, provided these belong to the private use of the accommodation. The arrangement applies to damage above €25. The maximum reimbursement is €5,000 per booking.