Service and contact
On weekdays, our team of Experts is always ready to help you from 9 am - 5 pm. If you have a question, also check the frequently asked questions section.
If you would like more information or a personalized proposal, please contact us. We wil be happy to advise you.
How can we help you?
Most asked questions
Can I change my booking?
In case of changes, we advise you to contact our team of experts by e-mail or phone. If you wish to change the length of stay or change accommodation, cancellation fees may apply. Our team of experts can inform you in more detail.
How do I know if my payment has been received?
When we have received your payment you will receive a confirmation of payment by email. Please take into account a processing time of 3-5 working days for a bank transfer. If you have not received this confirmation, please contact our team of experts.
Can I arrive/depart at a different time?
Owners and their cleaning team set themselves for a fixed arrival or departure time. They want everything to be perfect when you arrive, but they also want everything to be perfect again for the next travel party. That is why it is important to make arrangements beforehand if you wish to arrive or depart sooner or later. A request for this can be submitted to our team of experts before receiving the confirmation of your stay. Have you already received the confirmation of your stay? Then you will find the details of the owner and/or manager here. Feel free to contact them yourself in order to make proper arrangements. In some cases this may involve extra costs.
How can I cancel my booking?
Did something happen that forced you to cancel your holiday? Contact our Team of Experts by phone or e-mail. If you have the booking number at hand, we will be able to help you more quickly.
A cancellation may incur costs. Have you taken out cancellation insurance with us and are you cancelling the booking with a valid, demonstrable reason? In that case, the costs can possibly be reclaimed via the insurance. The conditions of the cancellation insurance can be found under insurances. The cancellation conditions will be sent by e-mail immediately after booking.
Travel contracts are an exception to the 'Distance Selling Act'. They do not qualify for a right of withdrawal ('cooling-off period') of 14 days.
Contact
We're happy to answer your questions. You can reach us at 020 - 217 0050 or send us an email using the contact form below.
Opening hours
We're on it:Monday to Friday
Saturday and Sunday
9 pm - 5 pm
Closed
Villa for You B.V.
Gustav Mahlerlaan 961
1082 MK Amsterdam
Netherlands
[email protected]
+31 (0)20 217 0050
KvK: 78234107
VAT: NL861312673B01