Destinations
Austria
Belgium
Netherlands
Renting out your house
Regions
Carinthia
Salzburgerland
Steiermark
Tirol
Vorarlberg
Ski areas
Kitzbühel-Kirchberg
Lungau & Katschberg
Montafon
Saalbach-Hinterglemm-Leogang-Fieberbrunn
Schladming-Dachstein
Serfaus-Fiss-Ladis
Ski Amadé
Skiwelt WilderKaiser-Brixental
Solden-Ötztal Arena
Wildkogel Arena
Zell am See-Kaprun
Zillertal Arena
Regions
Ardennes
East Flanders
Flemish Brabant
Flemmish coast
Hainaut
Liège
Limburg
Luxembourg
Namur
West Flanders
Regions
Drenthe
Dutch coast
Flevoland
Friesland
Gelderland
Limburg
North Brabant
North Holland
Overijssel
South Holland
Zeeland
Destinations

Frequently asked questions

Booking

How can I make a booking?
[1. Via internet; Click on an available period on the search page and click on 'Book now'.
  • Fill in the number of persons and any pets you want to travel with
  • Check the cost overview
  • Check the cost overview
Check all data, read the booking conditions and make a definite booking by clicking on "Book now". The booking will be confirmed online and by e-mail. 2.By telephone You can also book with us by phone by contacting our team of experts.
How can I see which holiday homes are still available?
If you search online for your desired departure date and length of stay, only the available houses in that period will be shown. If you search without specifying this specific period, you can use the availability calendar shown with each holiday home. In this calendar you will see the current availability of the holiday home.
What happens once I have made a definite booking?
After you have booked online or by phone, you will receive a confirmation on the website as well as via e-mail. On this booking confirmation you will find the term within which you have to pay the (down)payment. After the full payment has been received by Villa for You, you will receive the confirmation with the address details of the holiday home by e-mail 4 weeks before arrival.
When will I receive the booking confirmation?
After booking you will immediately receive a booking confirmation by e-mail. In the booking confirmation you will find, among other things, the costs that have to be paid and the terms within which the payment has to take place. After paying the full booking amount you will receive a confirmation of stay 4 weeks before arrival. On this confirmation you will find the address of the holiday home, information about the key transfer and the emergency number.
How can I be sure that my online booking was successful?
As soon as you click on 'Book now' on the booking page, you will receive a confirmation e-mail. There you will find the booking number. If you do not receive a confirmation from us, please contact our team of experts.
Can I change my booking?
In case of changes, we advise you to contact our team of experts by e-mail or phone. If you wish to change the length of stay or change accommodation, cancellation fees may apply. Our team of experts can inform you in more detail.
When do I get the address of the holiday home?
After paying the booking you will receive a confirmation with the address on it. Due to privacy laws we are not allowed to give away address details before booking.
Can I visit the holiday home before making a booking?
It is sometimes possible to visit the holiday home in advance, provided that it is available and the owner agrees. Please contact our team of experts by phone. Check in advance when you are free, so we can make an appointment with the homeowner. You will receive a confirmation of the appointment, with the address details of the holiday home by e-mail.
Can I take an option on a holiday home?
At certain houses it is possible to take an option. Please contact our team of experts by phone. It is currently not possible to take an option online.
Can I get a brochure?
The internet is more comprehensive and up to date than a brochure. That is why at Villa for You we do not use paper brochures. Do you need help finding a suitable holiday home? Then contact our team of experts!
Does a baby count as a full person of the total travel party?
For each holiday home it is stated how many people are allowed. This is the total number of adults and children from 3 years onwards. In most cases the number of guests may be exceeded with 1 or 2 babies from 0 to 2 years. If this is the case, it will be stated on the booking page.  Under the heading facilities on the page with the house description, it is indicated whether there is a cot/chair etc (on request) available for a baby.
Are there holiday homes that offer extra services? 
Each holiday home or apartment has its own extra services such as a cot, high chair, bed linen etc.. You will find the available services on the page of the selected holiday home as soon as you have entered the desired travel dates.
Can I also book for a longer period than 4 weeks?
A stay longer than 4 weeks should be requested from the owner. Exceptional arrangements may apply, for example, for cleaning, linen change and the purpose of the stay. Please contact our team of experts to discuss the possibilities.

Payment

What payment options are available?
You can pay via bank transfer.
When do I have to pay?
The down payment is at least 35% of the total travel sum plus optional insurances. This must be paid immediately after making the booking. The remaining sum must be paid no later than six weeks before departure. If you pay in two instalments, you will receive a reminder by e-mail one week before the expiry of the second instalment. For departures within six weeks, the payment must be made in one installment. For departures within fourteen days, the payment must be made in one installment without delay. Also, please send us the proof of payment by e-mail to [email protected] so we can finalize your booking.
To which account can I transfer the booking amount?
You can pay via bank transfer. For a correct and fast handling of the payment, we ask you to mention the booking number at the payment. Please note that processing your payment by bank transfer may take 3-5 working days.
I'm late paying, will my booking be cancelled?
The processing time of the payment depends on the bank's processing time. As a result, you run the risk that the payment is not received on time, and the booking may be automatically cancelled. Therefore, our advice is to pay on time. Please take into account a processing time of 3-5 working days for a bank transfer. If you have exceeded the payment term, please contact the Team of Experts as soon as possible. If payment is not received, Villa for You has the right to cancel the booking unilaterally. In that case a cancellation fee will be charged. When Villa for You unilaterally cancels the booking, you will be notified via email.
Can I pay for the booking on arrival?
That's not possible. You always pay the rent in advance. Upon arrival, if indicated on your booking and accommodation confirmation, you pay a deposit and any costs on spot.
How do I know if my payment has been received?
When we have received your payment you will receive a confirmation of payment by email. Please take into account a processing time of 3-5 working days for a bank transfer. If you have not received this confirmation, please contact our team of experts.

Stay

Where exactly is the location of my booked holiday home?
After the full amount has been paid you will receive a confirmation of your stay 4 weeks before arrival. On this confirmation you will find the exact address and the coordinates of the holiday home.
Is there someone present in the holiday home upon arrival and departure?
On the confirmation of your stay you will find how the arrival is arranged. There are three possibilities:
  1. The home owner/manager will bring the key to the holiday home and welcome you on the spot.
  2. On your confirmation of stay you will find the address of the homeowner/manager, where you can pick up the key.
  3. On your confirmation of stay you will find a location (e.g. a petrol station or restaurant nearby) where you can meet the homeowner/manager and get the key handed over to you.
On the confirmation of stay it is often asked to contact the homeowner/manager by telephone before arrival. This is to ensure a smooth key transfer. For the return of the keys on departure, you can make your own arrangements with the owner or caretaker.
What should I do if no one is present at the holiday home upon arrival?
On the confirmation of your stay you will find the contact details of the homeowner/manager and the arrival times. Contact him/her by telephone. Can't get in touch? Then contact us by telephone during office hours via our telephone number and outside office hours via the emergency number. This is stated on the confirmation of your stay.
Why do I have to pay a deposit upon arrival?
A deposit is only applicable if this is stated on your confirmation of stay. You pay this on top of possible costs on location as a guarantee payment. In case of damage or out of proportional use of gas, water or electricity, the deposit will be used. The deposit must be paid before the key is handed over.
How can I pay costs on site?
On the confirmation of your stay you will find how the costs can be paid on location.
When do I get my deposit back?
While making your booking you can see if you need to pay the deposit on arrival at the home owner/manager or pay in advance to Villa for You.
  1. If you pay the deposit in advance to Villa for You it will be refunded to your account within 2 weeks after your stay.
  2. If you pay the deposit in advance to Villa for You it will be refunded to your account within 2 weeks after your stay.
To receive the deposit on your bank account we need to receive your IBAN account number.
Can I arrive/depart at a different time?
Owners and their cleaning team set themselves for a fixed arrival or departure time. They want everything to be perfect when you arrive, but they also want everything to be perfect again for the next travel party. That is why it is important to make arrangements beforehand if you wish to arrive or depart sooner or later. A request for this can be submitted to our team of experts before receiving the confirmation of your stay. Have you already received the confirmation of your stay? Then you will find the details of the owner and/or manager here. Feel free to contact them yourself in order to make proper arrangements. In some cases this may involve extra costs.
Who is responsible for any damage caused during the stay?
The guest is legally liable for any damage caused by him. Something can always accidentally happen. Any damage must be reported directly to the homeowner or manager. Only then they can repair or replace it before the arrival of a new guest. Damage up to € 25 is always for own account, higher amounts are usually covered by the Villa for You damage insurance which is included when booking. Whether the damage is covered or not is determined by the insurance, based on the applicable conditions. Damage resulting from reckless or careless behavior is not covered.
I'm taking my pet, are there any things I should consider?
When you travel through Europe with your dog or cat, you are required to bring a pet passport for your pet(s). This includes proof of vaccination against rabies. In addition, your pet must be provided with identification, such as a subcutaneous chip or a tattoo. Both the passport and identification can be requested at the vet. For each country there are additional rules that you need to take into account. We advise you to read these rules or request them from the appropriate authorities. Be sure to inquire about this before you cross the border
Is bed, bath and kitchen linen available in the holiday home?
The presence of bed, bath and kitchen linen varies from house to house. You can find this information in the cost overview on the house description page.
Will the house be cleaned, or do I have to do this myself?
Unless otherwise stated, you don't have to clean the house yourself. However, you should always leave the house in a decent state ('broom clean'). In addition, it differs from house to house whether the cleaning costs have to be paid locally or directly to Villa for You. This information can be found in the cost overview on the house description page, as well as on the booking page.
Do I have to pay tourist tax?
If tourist tax has to be paid, it is either included in the price, or it has to be paid on the spot. In the cost overview you will find what is applicable for a particular house. It may be that the homeowner needs additional information from all travellers. Should this apply, the main booker will be contacted.
Where can I find the most complete information about the house I have booked?
On the accommodation page you can find all information about your booked accommodation. You can find this page quickly by entering the accommodation code in the search bar. Are there more specific questions which you can't find and answer for, please contact the team of experts.
How can I add bed and bath linen to my booking?
Unfortunately, this is not yet possible online. You can contact our team of experts.
What are the arrival and departure times for holiday homes?
Usually you are expected between 4 pm and 6 pm on the day of arrival and have to leave the holiday home before 10 am on the day of departure, unless otherwise stated in your travel documents.
Are there always pillows, blankets and/or duvets available in the holiday home?
Yes, blankets or duvets and pillows are provided in all holiday homes.

Cancellation

How can I cancel my booking?
Did something happen that forced you to cancel your holiday? Contact our Team of Experts by phone or e-mail. If you have the booking number at hand, we will be able to help you more quickly. A cancellation may incur costs. Have you taken out cancellation insurance with us and are you cancelling the booking with a valid, demonstrable reason? In that case, the costs can possibly be reclaimed via the insurance. The conditions of the cancellation insurance can be found under insurances. The cancellation conditions will be sent by e-mail immediately after booking. Travel contracts are an exception to the 'Distance Selling Act'. They do not qualify for a right of withdrawal ('cooling-off period') of 14 days.
What do I have to pay if I decide to cancel?
If you cancel the booking, a fee will be charged to cover the costs we have incurred in preparing the stay. This amount will increase as the cancellation date approaches the actual arrival date. Please check our cancellation policy on our insurance page. If you have taken out cancellation insurance with us and you cancel the booking with a valid and demonstrable reason, we will charge the refund on the travel sum. If applicable to your booking, you will also receive the full contribution for the calamity fund and travel insurance. Booking fees and the contribution of the cancellation insurance will not be refunded. If you have booked a holiday home via a website of one of our partners, it is possible that the cancellation conditions of this partner apply. If this is the case, this will be stated at the time of booking. We process cancellations during our business hours. If a cancellation is received after the end of the working day, we will process it the next working day. The next working day is decisive for determining the cancellation costs.

Insurance

What insurance do you offer?
To avoid unforeseen costs, it is always wise to take out travel and/or cancellation insurance. For guests from the Netherlands it is possible to get a travel insurance with us, so you will not be faced with any surprises. Luggage, medical costs and legal assistance are for example standard co-insured. For guests coming from the Netherlands, Belgium or Germany we also offer a choice of two cancellation insurances that reimburse the cancellation costs if you are forced by circumstances to cancel the holiday or have to cancel it prematurely. You can find more details, the general terms and conditions and the insurance policy overview under Insurances.
I've already booked. Can I still get insurance?
If no reason for cancellation is given yet, it is possible to take out cancellation insurance within seven days of booking. Please contact our team of experts by phone.

General

Who is Villa for You?
Villa for You was founded in June 2020 by passionate travel and holiday home experts and specialist in rental of high quality, unique holiday homes.
Where can I find the general terms and conditions?
We show the general terms and conditions both during the booking process and in our footer under 'Information'.
How can I contact Villa for you?
Our team of experts can be reached from Monday to Friday from 9 am - 5 pm by mail or telephone. In case of an emergency you can reach us on our emergency number
I have a complaint. How can I handle it?
How unfortunate that it's not quite as expected. It is best to report any complaints during your stay as soon as possible in a respectful manner to the caretaker. The caretaker will then be able to find a suitable solution for you. If it has not been solved satisfactorily on site, please report this to us within 3 days after arrival. For emergencies, our team of experts is available 24 hours a day, 7 days a week on our emergency number. This number can be found in your travel documents.